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FREQUENTLY ASKED QUESTIONS (FAQ)
1) What components does the 4-stage reverse osmosis system include?
2) What do I need to set up the system?
*Installation
*If I can't set up the system, who should I contact?
If installation is a problem, you can call a plumber in your area.
3) How long will it take to receive the system?
It depends where you live in the U.S., but it should not take more than 3-5 days from the day we receive your order.
4) Does this system come with a warranty?
5) How often do I need to change the fillter and at what cost?
6) How many gallons will it produce a day?
It comes with a 36 gallon per day membrane, but you can upgrade your system as you wish. The following are just a few options:
7) How long will it take to get quality drinking water?
Once you have have installed your system and the tank has been sanitized, you should have quality drinking water within 30-40 minutes.
8) Return Policy?
If the system has been installed and is producing drinking water and the
customer is not satisfied with the product. The unit may be shipped back in good condition to receive a full refund.
9) Shipping Fee?
Shipping rates will be determined on checkout depending on the carrier you choose and your location.
10) Which elements does your reverse osmosis system remove from the water?
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